Benefits Plans - Prescription Drug Plan: Contacting wellpartner

Page last updated: Monday, 01-Oct-2012 15:17:03 EDT

Prescriptions for medications on the U-M Prescription Drug Plan Specialty Drug List written by prescribers outside of the U-M Health System are only covered when filled by Wellpartner, a mail order specialty drug pharmacy that will ship specialty prescription drugs and supplies directly to a patient’s U.S. address with no shipping fees.  Prescriptions for specialty drugs written by a U-M Health System prescriber will be covered when filled at a U-M Health System pharmacy.

Prescriptions for all non-specialty medications can be filled at any pharmacy in the U-M Prescription Drug Plan’s broad network of pharmacies.

For Tier copay and drug coverage information, refer to the “Specialty Drug List”, contact MedImpact Member Service toll free at 1-800-681-9578, or use the drug price check on the MedImpact member websiteTelecommunications Relay Service (TRS) is available for persons who are deaf by dialing 711.

 

Physician Location

University of Michigan
Health System

Outside the University of Michigan
Health System

Designated specialty drug pharmacy

• Ambulatory Care, Taubman Center
• Cancer and Geriatrics Center
• East Ann Arbor Health Center
• U-M Health System Specialty Pharmacy

Wellpartner pharmacy

Customer support

1-855-276-3002 (toll free); plan participants using telecommunications device for the deaf (TTY) call toll free
1-866-261-0791
Monday through Friday
9:00 AM to 5:30 PM Eastern Time
Saturday
8:30 AM to 12:30 PM

1-888-222-8956 (toll free)
Monday through Friday
10:00 AM to 8:00 PM Eastern Time

Fax number
(prescription must be faxed from the doctor’s office)

734-232-3408

877-597-3070

Website

pharm.med.umich.edu/specialty_pharmacy/  

www.wellpartner.com

Submitting a specialty drug prescription

Take your paper prescription to any university pharmacy or ask your doctor’s office to call or fax it in directly

Register with Wellpartner via phone or online; mail the original prescription to Wellpartner at:
P.O. Box 5909
Portland, OR 97228-5909 or ask your doctor’s office to call or fax it in

e-prescriptions

Your doctor can send an electronic prescription directly to a U-M pharmacy

Your doctor can send an electronic prescription directly to Wellpartner; your doctor may ask for its NCPDP number: 3814161

Medication delivery

May be picked up at a U-M pharmacy or shipped directly at no charge

Shipped directly at no charge

 

 

Limitations
The University in its sole discretion may modify, amend, or terminate the benefits provided with respect to any individual receiving benefits, including active employees, retirees, and their spouses, partners, and dependents. Although the University has elected to provide these benefits this year, no individual has a vested right to any of the benefits provided. Nothing in these materials gives any individual the right to continued benefits beyond the time the University modifies, amends, or terminates the benefit. Anyone seeking or accepting any of the benefits provided will be deemed to have accepted the terms of the benefits programs and the University's right to modify, amend or terminate them.

Every effort has been made to ensure the accuracy of the benefits information in this site. However, if any provision on the benefits plans is unclear or ambiguous, the Benefits Office reserves the right to interpret the plan and resolve the problem. If any inconsistency exists between this site and the written plans or contracts, the actual provisions of each benefit plan will govern. The University in its sole discretion may modify, amend, or terminate the benefits provided with respect to any individual receiving benefits, including active employees, retirees, and their dependents.