Benefits A-Z
developed by HR communications

Benefits Plans Contact Information

Click here for a printable list of benefit plan vendor contact information.

Name Web Site Address Phone Number*
Prescription Drug Plan
informedRx/SXC https://umi.rxportal.sxc.com 866-715-0874
Walgreens Mail Service www.walgreensmail.com/umich 800-745-7083
Medical Insurance Plans
Blue Cross Blue Shield of Michigan www.bcbsm.com/member/index.shtml

BCBSM Community Blue PPO network providers can be found online:

  1. Go to
    www.bcbsa.com/healthtravel/finder.html
  2. Enter *GUEST in the Alpha Prefix field, or click on Guest, and then click the Submit button at the bottom of the page.
  3. Enter your zip code and select the PPO network, and then click Submit.
  4. If you wish to narrow the list, select the type of specialty, and then click Submit. A list of network providers in the location you specified will be displayed.
800-423-7488
Priority Health HMO www.priorityhealth.com 800-446-5674
Comprehensive Major Medical (a Blue Cross Blue Shield of Michigan Plan) www.bcbsm.com/member/index.shtml 800-423-7488
GradCare www.mibcn.com 800-658-8878
Health Alliance Plan www.hap.org 800-422-4641
U-M Premier Care www.mibcn.com 800-658-8878
Vision Plan
Davis Vision www.davisvision.com

For a provider list, select "Find a Doctor" on the home page, and then enter 2032 as the Control Code on the login window.
800-999-5431
Legal Plan
Hyatt Group Legal Services Plan www.legalplans.com

If you are not a legal plan participant but would like information on the plan, select "Thinking about Enrolling" from the home page, and then enter 2100010 as your password for information on member-only coverage, or enter 2110010 as your password for information on family coverage.
800-821-6400
Dental Plan
Delta Dental Plan Information www.deltadentalmi.com 800-524-0149
Retirement Savings Plans
Fidelity (General information, allocation changes, beneficiary information, etc.) www.fidelity.com/atwork 800-343-0860
Fidelity (To schedule an individual session or sign up for a workshop) www.fidelity.com/atwork 800-642-7131
TIAA-CREF (General) www.tiaa-cref.org  800-842-2776
TIAA-CREF (to RSVP for workshops and individual counseling sessions) www.tiaa-cref.org  800-732-8353
TIAA-CREF (Transfers and Allocation Changes) www.tiaa-cref.org/howto/transfer_assets.html 800-842-2252
Flexible Spending Accounts
SHPS, INC (Flexible Spending Accounts) www.myshps.net  800-678-6684
SHPS, INC (Toll free fax dedicated to U-M faculty and staff) www.myshps.net 877-270-3922
Long-Term Care Insurance
John Hancock http://umich.jhancock.com/
(username: umich; password: mybenefit).
888-231-4324
Other Resources
Medicare www.medicare.gov 800-633-4227

TTY/TDD:
877-486-2048

Michigan Relay Center for Hearing Impaired www.michiganrelay.com/ 800-649-3777
Social Security Administration www.ssa.gov 800-772-1213

TTY/TDD:
800-325-0778

Every effort has been made to ensure the accuracy of the benefits information in this site. However, if any provision on the benefits plans is unclear or ambiguous, the Benefits Office reserves the right to interpret the plan and resolve the problem. If any inconsistency exists between this site and the written plans or contracts, the actual provisions of each benefit plan will govern. The University of Michigan in its sole discretion may modify, amend, or terminate the benefits provided with respect to any individual receiving benefits, including active employees, retirees, and their dependents.